View your details, change your dates or vehicle, download your documents, or cancel — anytime, securely. Choose what you booked to get started.
Enter your booking reference and the last 4 digits of your phone.
Update your drop-off and return dates, times and flight number in seconds.
Fix your make, model, colour or registration, or add valet extras.
View or download your confirmation, invoice and paid receipt.
Cancel your booking online — no phone calls, no waiting.
Shuttle transfers are arranged one-on-one, so changes and confirmations are handled personally rather than through an online form. Message us on WhatsApp with your trip details and we'll sort it out right away.
Change or confirm my shuttleOur team responds quickly on WhatsApp, day or night.
New times, pick-up points, passenger numbers or extra stops.
You'll get your updated trip details back on WhatsApp.
Online self-service for shuttle trips is on the way. For now, our team gives every transfer personal attention.
Just two things you already have: your booking reference (it looks like ORT-2026-0123, sent to you when you booked) and the last 4 digits of the phone number you booked with. That's all it takes to open your booking securely.
Yes. Open your booking above and you can update your drop-off and return dates and times, your flight number, and your vehicle make, model, colour and registration. You review every change before it's saved, so nothing updates by accident.
Open your booking and choose cancel. It's fully online — no phone calls or waiting. If you'd rather we handle it, message us on WhatsApp at +27 81 053 8758 any time.
Yes. Your booking is protected by the phone number you booked with, so only you can open it. After the lookup you confirm with your PIN, and your session ends automatically for your security.
Shuttle transfers are handled personally by our team. Switch to the Shuttle tab above and tap the WhatsApp button, or message us on +27 81 053 8758 with your trip details, and we'll change or confirm it for you right away.
Check the confirmation message or email we sent when you booked — the reference starts with ORT. If you still can't find it, WhatsApp us on +27 81 053 8758 and we'll look it up with your name and phone number.
See our valet parking services & rates, compare long-term parking at OR Tambo, get an instant parking quote, book your parking online, or manage an existing booking.